Prime Roof Repairs is a Toronto-based roofing contractor serving residential and commercial properties across the Greater Toronto Area. The company specializes in roof leak detection, emergency repairs, shingle roof replacement, skylight repairs and replacement, roof ventilation, and preventative maintenance. Its services include storm damage repairs and winter roofing emergencies.
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Service area coverageweight 5The website identifies Toronto and GTA coverage; a customer review confirms work in Vaughan.
70
Licensing and registrationweight 10The company claims to be fully licensed, but no current licence number was verified.
60
Insurance and workers’ compensationweight 10The website states that projects are insured; current WSIB clearance remains unverified.
65
Manufacturer certificationsweight 6Not assessed
50
Verified years in businessweight 6Google reviews dating back approximately four years establish operating history, not incorporation date.
70
Average review ratingweight 12Birdeye reports a 4.7-star Google rating; other directory figures require reconciliation.
90
Review volumeweight 6Birdeye displays 251 Google reviews, providing a substantial customer feedback sample.
80
Review recencyweight 5Supplied Google reviews include numerous submissions within the past twelve months.
85
Cross-platform consistencyweight 5Not assessed
50
Complaint handlingweight 5The owner responds to numerous Google reviews, demonstrating active public customer engagement.
80
Written warrantyweight 8Not assessed
50
Project portfolioweight 8The website features a roofing projects section, but detailed project documentation is limited.
70
Information consistencyweight 4Phone and address match external listings, although the website shows conflicting postal codes. Copy all Trust Score fields
75
Each check is scored out of 100 and multiplied by its weight. Weights add up to 100. Read the methodology